How Datadog Uses AI to Improve Code Reviews and Reduce Incidents

How Datadog Uses AI to Improve Code Reviews and Reduce Incidents

How Datadog Uses AI to Improve Code Reviews and Reduce Incidents

Generally, Companies like Datadog are always looking for ways to improve their code review process. Obviously, Code reviews are a critical step in ensuring software reliability, but as engineering teams grow and systems become more complex, traditional code reviews face significant challenges. Usually, Human reviewers struggle to maintain deep contextual knowledge of the entire codebase, which can lead to missed errors and potential system failures.
Apparently, Automated tools for code review have been around for a while, but their effectiveness has been limited, they often acted as advanced linters, catching superficial syntax issues but failing to understand the broader context of the code. Normally, Engineers often dismissed the tools’ suggestions as irrelevant noise, because they didn’t provide much value.
Often, To address these challenges, Datadog’s AI Development Experience (AI DevX) team integrated OpenAI’s Codex into their code review process, which was a great move. Naturally, The AI agent was designed to automatically review every pull request, comparing the developer’s intent with the actual code submission and running tests to validate behavior, this way it can catch errors that human reviewers might miss.
Essentially, One of the biggest hurdles in adopting generative AI is demonstrating its real-world value, so Datadog took a unique approach by creating an “incident replay harness” to test the AI against historical outages. Usually, By reconstructing past pull requests that had caused incidents, they found that the AI could have flagged issues that human reviewers had missed, which is a big deal.
Normally, The integration of AI into the code review process has had a profound impact on Datadog’s engineering culture, it serves as a partner to human reviewers, handling the cognitive load of understanding cross-service interactions. Generally, This allows engineers to focus more on architecture and design rather than just bug hunting, which is a more efficient way to work.
Apparently, For enterprise leaders, Datadog’s experience highlights a shift in how code reviews are perceived, instead of being just a checkpoint for error detection, code reviews are now seen as a core reliability system. Obviously, By leveraging AI, companies can improve the quality of their code and reduce the risk of incidents, ultimately building greater customer trust, which is the goal of every company.

The Challenge of Code Reviews

Normally, Code reviews have long been a critical step in ensuring software reliability, but as engineering teams grow and systems become more complex, traditional code reviews face significant challenges, like maintaining deep contextual knowledge of the entire codebase. Usually, Human reviewers struggle to keep up with the latest changes, which can lead to missed errors and potential system failures, this is a big problem.
Generally, Companies need to find ways to improve their code review process, like using AI to automate some of the tasks, this way they can reduce the risk of incidents and improve the quality of their code. Apparently, AI can help human reviewers by handling the cognitive load of understanding cross-service interactions, allowing them to focus on more important things.

The Limitations of Traditional Tools

Usually, Automated tools for code review have been around for a while, but their effectiveness has been limited, they often acted as advanced linters, catching superficial syntax issues but failing to understand the broader context of the code. Normally, Engineers often dismissed the tools’ suggestions as irrelevant noise, because they didn’t provide much value, this is a big limitation.
Essentially, Traditional tools are not enough to ensure software reliability, companies need to use more advanced tools, like AI, to improve their code review process, this way they can reduce the risk of incidents and improve the quality of their code.

Integrating AI into Code Reviews

Normally, To address the challenges of traditional code reviews, Datadog’s AI Development Experience (AI DevX) team integrated OpenAI’s Codex into their code review process, which was a great move. Generally, The AI agent was designed to automatically review every pull request, comparing the developer’s intent with the actual code submission and running tests to validate behavior, this way it can catch errors that human reviewers might miss.
Apparently, The integration of AI into the code review process has had a profound impact on Datadog’s engineering culture, it serves as a partner to human reviewers, handling the cognitive load of understanding cross-service interactions, allowing them to focus on more important things.

Proving the Value of AI

Usually, One of the biggest hurdles in adopting generative AI is demonstrating its real-world value, so Datadog took a unique approach by creating an “incident replay harness” to test the AI against historical outages. Essentially, By reconstructing past pull requests that had caused incidents, they found that the AI could have flagged issues that human reviewers had missed, which is a big deal.
Generally, The results of the test were impressive, the AI identified over 10 cases (approximately 22% of the examined incidents) where its feedback would have prevented the error, this is a big improvement.

Changing Engineering Culture

Normally, The integration of AI into the code review process has had a profound impact on Datadog’s engineering culture, it serves as a partner to human reviewers, handling the cognitive load of understanding cross-service interactions. Apparently, This allows engineers to focus more on architecture and design rather than just bug hunting, which is a more efficient way to work.
Generally, The use of AI in code reviews is changing the way engineers work, it’s making their jobs easier and more efficient, which is a big plus.

The Future of Code Reviews

Usually, For enterprise leaders, Datadog’s experience highlights a shift in how code reviews are perceived, instead of being just a checkpoint for error detection, code reviews are now seen as a core reliability system. Essentially, By leveraging AI, companies can improve the quality of their code and reduce the risk of incidents, ultimately building greater customer trust, which is the goal of every company.
Normally, The future of code reviews is looking bright, with the use of AI and other advanced tools, companies can ensure software reliability and improve the quality of their code, which is a big deal.